FAQ
SHIPPING & DELIVERY
We process and ship orders as quickly as possible. Processing times may vary for custom items. Once your order has shipped, you will receive a confirmation email with shipping details. Delivery times depend on the shipping method selected at checkout and carrier delays beyond our control. Shipping will either be done through USPS or FedEx which estimates 1-5 business days without unexpected delays.
EASY RETURNS
Your satisfaction is important to us. If there is an issue with your order, please contact us within 5 days after delivery. Custom and mystery items are final sale.
TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email. You can use this tracking information to follow your package and see estimated delivery updates. Please allow time for tracking information to update once the package is in transit.
MONEY BACK GUARANTEE
We stand behind the quality of our products. If you receive a damaged or incorrect item, please reach out to us so we can make it right. Refunds or replacements are handled according to our store policies.
100% SECURE ORDERING
Your personal information and payment details are protected using secure checkout technology. We do not store or share your payment information, ensuring a safe and secure shopping experience every time you order with us.
PRIVACY POLICY
We respect your privacy and are committed to protecting your personal information. Any information collected is used solely to process your orders and improve your shopping experience. We do not sell or share your information with third parties.